Discovery or Disclosure of Documents
Discovery and Disclosure are the legal terms for ordering a party to send the other relevant documents. Each party is entitled to see the other side’s documents before the hearing, so they have a fair chance to prepare. That’s the principle, but often doesn’t happen in practice. Employers may only produce the key documents at the last minute, even during the hearing itself. You will be in a much stronger position to protest about this at the hearing (by arguing it is unfair to you to produce the documents at this, late stage), if you have disclosed (sent your documents) to the employer in good time, as ordered. So don’t keep documents back yourself. Send them all.
So you have to send your documents (pay slips, Bank statements, rotas, emails and texts about your hours or pay, Whats App messages … whatever you have that is relevant) to the employer. If it is 100 pages, copy and send 100 pages. (Always keep a copy, so you know what has been sent.)
Send the whole chain of messages, so that they can be read in context. It is much harder for an employer to argue that you have been selective, and the message relied on by you is taken out of context, if you have supplied the context; or to argue that the message has been fabricated, if you have supplied the whole chain. If that makes it 200 pages, send 200 pages.
(if this is starting to sound to you as if we don’t trust the employer, you’re right. Our experience is that employers who cheat you out of the National Minimum Wage are not trustworthy; they have lied to you, and may just as readily lie to the Tribunal.)
Disclosure by List.
The Tribunal may Order Disclosure by ordering you to send a List first :so you have to produce a detailed list of each document: date, who from and who to, and what is was about. It is a lot of work, but you have to do it anyway, even if you are just ordered to send the documents. If you don’t List them all, before you send them, you don’t have a record of what you sent; and can’t complain if the respondent doesn’t include them all in the Hearing Bundle (see Below.)
Getting the documents is usually at the heart of any case for wages or holidays. It often takes a lot of time, so get on with it: start now!
Sending the Documents: Send Digitally or on paper?
In a simple case, a claim for a week’s wages, digital may be fine. Sending electronically is easier, and is certainly quicker. But in anything more complex, digital can be really difficult. Can you send 100 pages from a mobile phone? If the respondent’s bundle is 200 pages and they send you that digitally, can you open the attachment? Do you have Drop Box?
It is often much better, at all stages to ask for and send (“Signed For” at a Post Office, so you have proof of delivery) paper copies. If you have (or know someone who has) good laptop and good Word or Office skills, digital is easier; but for most people, paper copies are necessary. The difficulty is making the copies off your mobile or device in the first place; and then making a second set – one for you to keep!
In practice, you are going to have to get the documents copied (through a phone or copy shop, if you have to) onto paper for the hearing; and it is probably easier to do this early in the case: now, if you haven’t already done it. It may cost you: £20, £50, or £100 at a copy shop…. But if your case is good, could win you thousands.
It is also much easier for you (and for us!) to analyse the documents on paper; and to identify the key documents so that you can present a clear argument to the Tribunal, showing the relevant pages that prove you were underpaid. It is no good standing at the Tribunal hearing and saying: “It’s all on my phone”. They won’t look at it. Your case just got lost in the Cloud!
Analysing the Respondent’s Documents
In many cases, they will send you very little; and what there is, will often support their case. The payslips, for example, will show that, for the hours worked each month, you were paid National Minimum Wage.
But where are the time sheets to prove the hours worked?
- If they have sent them , are they the ones you signed?
- In many cases, they may not have disclosed (sent to you) the actual records at all, just a printout they sent to the payroll agency, at best.
- Where are the original timesheets from which the printout was compiled?
- What else do you want to see that they have not disclosed
Chasing the Documents
You have to identify and ask for the missing documents (which, by law, the employer must keep: the PAYE system for paying wages, enforced by the Inland Revenue requires this; and the last thing an employer wants is an Inland Revenue investigation: the Revenue can Order them to pay National Minimum Wage, not just to you, but to everyone). (An example of such a letter is below …)
The gaps in the records disclosed are often the most revealing. Give them 14 days to reply to your letter, and then, if they haven’t supplied all the documents you asked for, write and ask the Tribunal to make an Order for “Specific Disclosure”: specific because you are specifying the particular documents you want: time sheets for the 4 months you worked there, for example; or the rotas that showed your shifts and hours; or … You can point out the employer is legally obliged to keep these records. (Examples of requests are given below.)
The Tribunal will expect the employer to have the documents; and will expect the employer to disclose them; and to have and disclose the originals, from which the payroll records were compiled. If they don’t have the records, that can win you the case. (Again, an example letter is below …)
You may never get a reply; and the employer may nor reply to the Tribunal Order, either. But that is how you may win the case: if they can’t produce the records (and many small employers have no records – or none they dare produce!), then they cannot prove they have paid you: and under section 28 of the National Minimum Wage Act, they have to prove they paid you properly: they can’t do that, without the documents. The Act puts the “burden of proof” onto the employer. Moreover, if they don’t reply to a Tribunal Order, the Tribunal may simply strike out that part of their Response – so they can’t defend the part of the case that claims for unpaid wages.
So send the requests and apply for the Order.
Keeping the pressure on employers in this way also keeps the pressure on them to make a realistic settlement offer. Effectively, you are highlighting the weakness of their case: so settle now! They do not want the Inland Revenue involved!
It doesn’t matter so much if your own records are not complete. Very few employees keep all their payslips, let alone timesheets. After all, you didn’t know you were being cheated at the time. And, unlike the employer, you are not legally obliged to keep records. So if your estimate of what you are claiming is detailed and realistic, the Tribunal are likely to accept it, even without the documents to prove it